First of all, there is a faithful Help page on Kasidie website where profiles are able to find guidance and you may resources to handle its queries or questions. The brand new design associated with web page is clear and simple so you’re able to navigate, making it possible for pages in order to quickly to get the relevant advice they require.
In the event that pages want then assistance beyond what’s available on the fresh Assistance page, he’s the choice to make contact with Kasidie’s customer support team individually courtesy email address. The email address considering implies that users can promote the issues written down and you may found a remind reaction regarding help cluster.
You to definitely known part of Kasidie’s assistance system is the epic reaction big date. Users have a tendency to declaration getting answers within a short period, occasionally in this hours off sending its query otherwise concern. read more
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